Terms and Conditions

1.1 Introduction

Welcome to LifeAura. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these terms. If you do not agree, please refrain from using our services.

1.2 General Information

• Company Details: LifeAura is an e-commerce platform specializing in health and beauty products in Lebanon.
• Account Security: You are responsible for maintaining the confidentiality of your account credentials.

1.3 Orders and Payments

• Product Availability: We strive to keep our stock updated, but we do not guarantee product availability at all times.
• Pricing: All prices are listed in United States Dollar (USD) – LBP/USD RATE 89,500 and may be subject to change.
• Payment Methods: We accept credit/debit cards, cash on delivery, as payment options at checkout.

1.4 Shipping and Delivery

• Orders are processed within 1 to 3 business days depending on the shipping address;
    – Metn Area within 1 day;
    – Beirut and Keserwan area within 3 days;
    – Other areas within 5 days.
• Please note that Delivery times depend on location and courier services.
• We are not responsible for delays caused by third-party logistics.

1.5 Limitation of Liability

• LifeAura is not liable for any indirect, incidental, or consequential damages resulting from product use.
• We do not provide medical advice. Please consult a professional before using any health-related products.

1.6 Force Majeure Clause

LifeAura is not liable for delays, disruptions, or failures caused by events beyond our reasonable control, including but not limited to:
• Natural disasters (earthquakes, floods, storms)
• Wars, riots, or political instability
• Supplier shortages or shipping delays
• Internet or cybersecurity issues
• Government regulations or legal changes

1.7 Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of Lebanon. In the event of a dispute:
• Parties agree to first attempt resolution through negotiation.
• If unresolved, disputes will be handled in the courts of Lebanon.

1.8 Account Termination

LifeAura reserves the right to suspend or terminate user accounts under the following circumstances:
• Violation of these Terms and Conditions.
• Fraudulent activities, including false orders or payment fraud.
• Abusive behavior towards LifeAura staff or customers.
• Any actions that damage LifeAura’s reputation or operations.

1.9 Changes to Terms

We may update these terms periodically. Continued use of our website implies acceptance of any changes.
Kindly email us at this address for further information relating to Terms and Conditions: [email protected]