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At LifeAura, we respect and prioritize the privacy of our customers. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and our services. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect the following types of personal information to provide and improve our services:
• Personal Details: Name, phone number, email address, and shipping/billing address.
• Payment Information: Credit/debit card details (processed securely by third-party payment providers).
• Account Information: Login credentials, purchase history, and preferences.
• Device & Browsing Data: IP address, browser type, and device information for security and analytics.
• Communication Data: Messages or inquiries sent to our customer support team.
2. How We Use Your Information
We use your personal data strictly for the following purposes:
• Order Processing & Delivery: To process payments, fulfill orders, and deliver products.
• Customer Support: To respond to inquiries, handle complaints, and provide assistance.
• Account Management: To create and manage your LifeAura account.
• Marketing & Promotions (Optional): To send updates, promotions, and offers (only with your consent).
• Website Improvement & Security: To analyze user behavior, enhance website performance, and prevent fraud.
3. Data Protection & Security
We take the security of your personal information very seriously and implement strict measures, including:
• Encrypted Transactions: All payments are processed using secure encryption protocols.
• Secure Data Storage: Personal data is stored on protected servers with restricted access.
• Access Control: Only authorized personnel can access customer information.
• Regular Security Audits: We continuously monitor and update our security systems.
4. Sharing of Information
We do not sell, trade, or rent your personal data. However, we may share your information with:
• Payment Providers: To securely process transactions.
• Shipping Partners: To ensure order delivery.
• Legal Authorities: If required by law or to prevent fraud and security threats.
5. Cookies & Tracking Technologies
• Our website uses cookies to enhance user experience and track website performance.
• You can manage your cookie preferences in your browser settings.
6. Your Rights & Choices
You have the right to:
• Access & Review your personal information.
• Request Correction or Deletion of inaccurate or unnecessary data.
• Opt-Out of marketing communications at any time.
• Restrict Processing of your data in certain cases.
To exercise any of these rights, please contact us at [email protected]
7. Data Retention
We retain personal data only for as long as necessary for business operations and legal compliance. When no longer needed, data is securely deleted.
8. Third-Party Links
Our website may contain links to external sites. LifeAura is not responsible for the privacy practices of third-party websites.
9. Policy Updates
We reserve the right to modify this Privacy Policy. Any updates will be posted on our website, and continued use of our services implies acceptance of the revised policy.
10. Contact Us
For privacy-related inquiries, please email us at [email protected]
